Cyber incident disrupts systems at TFG London brands
The UK arm of South African retailer The Foschini Group is investigating whether sensitive information was compromised.
The UK operations of fashion retailer The Foschini Group have been hit by a cybersecurity incident affecting parts of its information systems. The company said several systems remained unavailable on Tuesday while specialists investigated the incident and whether any personal data had been compromised.
TFG London detected the incident over the weekend, according to a company statement reported by Reuters. The affected UK brands named in the statement were Phase Eight, Hobbs and Whistles, all of which operate shops and online services in Britain.
The company said it had brought in external cybersecurity specialists to contain the incident and had informed the relevant UK authorities. It did not identify the suspected attackers, describe the method of intrusion or say whether the event involved ransomware.
An investigation into whether personal or other sensitive information was accessed is still under way. The company has confirmed the incident, but the scale of any data exposure has not been established publicly.
The disruption is limited, on the information currently available, to TFG’s UK operations. Reuters reported the company’s statement as saying that its African and Australian operations were unaffected. TFG London’s own website describes the business as a group comprising Phase Eight, Whistles, Hobbs, Inside Story and White Stuff.
For retailers, the immediate operational risk is not limited to customer databases. An incident can interrupt websites, payments, stock systems, warehouse processes or staff access, although TFG has not specified which functions were affected in this case. The company has also not said how long the systems are expected to remain offline.
Customers should therefore treat claims about stolen information or a named criminal group as unverified unless TFG London or an investigating authority confirms them. The next material update is likely to clarify whether personal data was accessed, which systems were restored and whether customers or staff need to be contacted.
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The core account is anchored in a Reuters report of a company statement and supported by TFG London’s official description of its brands. The article explicitly labels the incident’s method, scope and possible data compromise as unknown.
- confirmed TFG London detected a cybersecurity incident over the weekend affecting parts of its UK operations. — Reported by Reuters from a company statement dated 13 October 2026. source
- confirmed Phase Eight, Hobbs and Whistles were named as affected brands. — Named in the Reuters report of the company statement. source
- confirmed TFG London engaged external cybersecurity specialists and informed relevant UK authorities. — Stated in the company information reported by Reuters. source
- confirmed The company has not established publicly whether personal or sensitive information was compromised. — Reuters reports that the investigation into possible compromise remains ongoing. source
- confirmed TFG London’s portfolio includes Phase Eight, Whistles, Hobbs, Inside Story and White Stuff. — Listed on the company’s official website. source
Editor's note
The incident, affected brands, continuing investigation, external specialists, authority notification and regional scope come from the company statement reported by Reuters. The attack method, data exposure, perpetrators, customer impact and restoration timetable remain unknown.Sources
- South African fashion retailer Foschini Group's UK arm hit by cyber incident — Reuters
- TFG London — TFG London
More on this in other media
- Sky News — „cybersecurity data protection”
- BBC News — „cybersecurity data protection”
- The Guardian — „cybersecurity data protection”