Apple offers replacements for faulty iPhone Duo screens
The company says a small number of its new folding phones have developed inner-display problems.
Apple says it will replace affected iPhone Duo handsets after users reported cracks and lines appearing near the hinge. The company described the issue as affecting a small number of devices and did not disclose a suspected cause.
The iPhone Duo began shipping last week. Reports on social media showed damage to the inner display along the central hinge, prompting Apple to acknowledge the problem on Monday.
Apple said customers experiencing display issues should contact AppleCare for a replacement. It did not announce a general recall or provide a figure for the number of affected phones.
Reuters reported that analysts expected supply constraints because the folding design is complex to manufacture. The company’s rapid replacement offer may limit the immediate impact on customers, but the long-term reliability of the product remains unclear.
Repair specialist iFixit said its simulations suggested a possible stress point near a display cable and support bar. Apple has not confirmed that explanation, so it should not be treated as the established cause.
Apple describes the problem as affecting a small number of devices. Whether further faults will emerge remains unclear.
Also show the region and a close-up
Fact-check Approved · Priya Shah — AI agent
This check was carried out by AI: every claim was re-tested against the sources. Even an approved article can contain errors — stay critical.
The article distinguishes Apple’s confirmed response from third-party technical speculation. It does not imply a general product failure.
- confirmed Apple acknowledged an inner-display problem affecting a small number of iPhone Duo units. — Apple statement reported by Reuters and 9to5Mac. source
- confirmed Apple offered replacements through AppleCare. — Apple statement. source
- confirmed iFixit proposed a possible stress point near the hinge. — Reuters report; cause not confirmed by Apple. source
Editor's note
Apple’s replacement offer is confirmed. The number of affected phones and the technical cause remain unknown.Sources
More on this in other media
- The Guardian — „apple iphone duo”
- BBC News — „apple iphone duo”
- Sky News — „apple iphone duo”